Last Updated: April 2025
At Leandeck, your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you have over your personal data. We have written this policy in plain, simple language so it is easy to understand.
By using Leandeck, you agree to the practices described in this Privacy Policy. If you do not agree, please stop using our platform and contact us at contact@leandeck.ai with any questions.
Leandeck is an AI-powered proposal, agreement, and invoice platform built exclusively for design and development professionals. When this policy refers to “Leandeck”, “we”, “us”, or “our”, it means the Leandeck platform and its team.
If you have any questions about this policy or how we handle your data, you can reach us at:
Email: contact@leandeck.ai
Support: support@leandeck.ai
2. What Information We Collect
We collect different types of information depending on how you use Leandeck.
When you create an account, use our platform, or contact our team, you may provide us with:
Your full name
Your email address
Your business or agency name
Your billing address
Your payment information (processed securely through our payment provider — we never store your full card details)
Content you create inside Leandeck such as proposals, agreements, and invoices
Client names, project details, and pricing information you enter into documents
Messages you send to our support team
When you visit our website or use our platform, we automatically collect certain technical information including:
Your IP address
Your browser type and version
Your operating system
Pages you visit on our website and how long you spend on them
The date and time of your visits
Referring URLs (the page you came from before landing on Leandeck)
Clicks and interactions inside the platform
We collect this information using cookies, log files, and similar tracking technologies. You can read more about how we use cookies in Section 7 of this policy.
If you sign up or log in using a third-party service such as Google, we receive basic profile information from that service including your name and email address. We only receive what you authorize that service to share with us.
If you connect any third-party integrations to your Leandeck account, we may receive data from those services as needed to provide the integration.
3. How We Use Your Information
We use the information we collect for the following purposes:
We analyze usage patterns and technical data to understand how people use Leandeck, identify bugs and issues, and develop new features that make the platform better for everyone.
We use your email address to send you important account information, billing receipts, product updates, new feature announcements, and responses to your support requests. You can manage your communication preferences inside your account settings.
We use your email address to send you important account information, billing receipts, product updates, new feature announcements, and responses to your support requests. You can manage your communication preferences inside your account settings.
We use technical and usage data to detect and prevent fraud, unauthorized access, abuse, and other harmful activities on our platform.
In some cases, we are required by law to collect, retain, or share certain information. We will always do this in accordance with applicable laws.
4. How We Store and Protect Your Data
We take the security of your data very seriously. Here is how we protect it:
All data transmitted between your browser and our servers is encrypted using HTTPS and TLS protocols. Data stored on our servers is encrypted at rest.
Access Controls
Only authorized Leandeck team members can access user data, and only when it is necessary to provide support or maintain the platform. We use strict internal access controls and audit logs.
Secure Payment Processing
We do not store your full credit card or payment details on our servers. All payment information is handled by a trusted third-party payment processor that meets the highest industry security standards.
Regular Security Reviews
Despite these measures, no system is completely secure. If you believe your account has been compromised, please contact us immediately at support@leandeck.ai.
5. How Long We Keep Your Data
We keep your data for as long as your account is active or as long as we need it to provide you with our services.
Active Accounts
As long as you have an active Leandeck account, we retain all your account information, documents, and usage data.
After Account Deletion
When you delete your account, we begin the process of removing your personal data from our systems. Most personal data is deleted within 30 days of account deletion. Some data may be retained for up to 90 days in backup systems before being permanently deleted.
Billing Records
We retain billing and transaction records for up to 7 years as required by financial and tax regulations.
Support Records
Support conversations are retained for up to 2 years to help us provide better service and resolve any recurring issues.
6. Who We Share Your Data With
We do not sell your personal data to anyone. We only share your information in the following limited circumstances:
Service Providers
We work with trusted third-party companies that help us run Leandeck. These include cloud hosting providers, payment processors, email delivery services, and analytics tools. These providers are only allowed to use your data to perform services for us and are required to protect your data under strict agreements.
AI Processing
Leandeck uses AI to generate proposals, agreements, and other documents. When you use our AI features, the content you provide is processed by our AI systems. We do not share this content with other users or third parties beyond what is necessary to generate your documents.
Legal Requirements
We may share your information if we are required to do so by law, court order, or government authority. We will notify you of such requests where legally permitted.
Business Transfers
If Leandeck is acquired by or merged with another company, your data may be transferred as part of that transaction. We will notify you before this happens and explain your options.
With Your Consent
We may share your information for other purposes if you give us explicit permission to do so.
7. Cookies and Tracking
We do not sell your personal data to anyone. We only share your information in the following limited circumstances:
Legal Requirements
We may share your information if we are required to do so by law, court order, or government authority. We will notify you of such requests where legally permitted.
Business Transfers
If Leandeck is acquired by or merged with another company, your data may be transferred as part of that transaction. We will notify you before this happens and explain your options.
With Your Consent
We may share your information for other purposes if you give us explicit permission to do so.
8. Your Rights Over Your Data
We do not sell your personal data to anyone. We only share your information in the following limited circumstances:
Legal Requirements
We may share your information if we are required to do so by law, court order, or government authority. We will notify you of such requests where legally permitted.
Legal Requirements
We may share your information if we are required to do so by law, court order, or government authority. We will notify you of such requests where legally permitted.
Legal Requirements
We may share your information if we are required to do so by law, court order, or government authority. We will notify you of such requests where legally permitted.
Business Transfers
If Leandeck is acquired by or merged with another company, your data may be transferred as part of that transaction. We will notify you before this happens and explain your options.
Business Transfers
If Leandeck is acquired by or merged with another company, your data may be transferred as part of that transaction. We will notify you before this happens and explain your options.
Business Transfers
If Leandeck is acquired by or merged with another company, your data may be transferred as part of that transaction. We will notify you before this happens and explain your options.
With Your Consent
We may share your information for other purposes if you give us explicit permission to do so.
9. Children’s Privacy
Leandeck is not designed for or directed at children under the age of 16. We do not knowingly collect personal data from anyone under 16 years of age. If we become aware that we have collected data from a child under 16 without parental consent, we will delete that data immediately. If you believe we have collected data from a child, please contact us at contact@leandeck.ai.
10. International Data Transfers
Leandeck operates primarily from Bangladesh (GMT+6) and serves users globally. If you are located outside of Bangladesh, your data may be transferred to and processed in countries with different data protection laws.
We take appropriate steps to ensure that any international transfers of data are handled securely and in accordance with applicable privacy laws. When transferring data internationally, we use standard contractual clauses or other approved transfer mechanisms to protect your information.
11. Third-Party Links
Our website and platform may contain links to third-party websites, tools, or services. This Privacy Policy does not apply to those third-party sites. We encourage you to read the privacy policies of any external sites you visit. We are not responsible for the privacy practices of third parties.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time as our platform grows or as laws and regulations change. When we make significant changes, we will:
Update the “Last Updated” date at the top of this page
Send an email notification to all active users
Display a notice inside the Leandeck dashboard
We encourage you to review this policy periodically. Your continued use of Leandeck after changes are made means you accept the updated policy.
13. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your personal data, please do not hesitate to reach out to us.
Purpose
Contact
General Privacy Questions
Support and Account Issues
Our team is available Monday to Friday, 9:00 AM – 6:00 PM (GMT+6) and Saturday 10:00 AM – 3:00 PM (GMT+6). We aim to respond to all privacy-related requests within 2 business days.
Leandeck is committed to being transparent about how we use your data and to protecting your privacy at every step. Thank you for trusting us with your information.
